Customers, Who’d Have Them?

So this guy bought a Zippo from me. He emailed to say that he couldn’t pay me for a week because he was waiting to be paid. I said OK. Then he paid and I sent the Zippo. Then he emailed to say that the Zippo was faulty. I said return it for a full refund. Then he said that he would keep it but wanted a discount on an another. I agreed, giving him a good discount. Then he emailed demanding that I give him a full refund on the original.

Losing the will to live I agree and he agrees the ‘faulty’ original. It is not faulty and has been used, a lot, the box is damaged. In other words it is worthless……….

Customers who’ have them?

PS

I am sorry that this post has been so negative, but the whole thing got to me slightly. The more so given that I was lead to believe that the lighter was unused. My guess is that he just did not like the one he bought originally. Never mind.