Archive for general gripes

Customers, Who’d Have Them?

So this guy bought a Zippo from me. He emailed to say that he couldn’t pay me for a week because he was waiting to be paid. I said OK. Then he paid and I sent the Zippo. Then he emailed to say that the Zippo was faulty. I said return it for a full refund. Then he said that he would keep it but wanted a discount on an another. I agreed, giving him a good discount. Then he emailed demanding that I give him a full refund on the original.

Losing the will to live I agree and he agrees the ‘faulty’ original. It is not faulty and has been used, a lot, the box is damaged. In other words it is worthless……….

Customers who’ have them?


I am sorry that this post has been so negative, but the whole thing got to me slightly. The more so given that I was lead to believe that the lighter was unused. My guess is that he just did not like the one he bought originally. Never mind.

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Put Some Reality Back Into Your Offers, Please.

I just received an email from a well respected internet marketer.  There was the inevitable affiliate link to the next ‘best thing since sliced bread’ offer.  Now, I have  no doubt that my life would be revolutionised and improved beyond recognition by this product.  (Actually, I do but let that pass).  However, the true value of this offer was discounted by 90% to – wait, you guessed it $97!

Why is everything $97, or $27, or $47?  I do not know about you but these psychological selling points do not work on me, they just annoy me.  All I want is a product that works and that is cost effective.  Which is why I only recommend things that I have bought and use or if I have not used them I tell you up front.

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Somedays are better than others (2)

Today I opened up my email to find a string of “Sold Now Despatch” emails from Amazon.  Very nice.  Checking eBay and the same thing!

I have to say that over the last few weeks I have found that going to car boot sales at 7a.m. on freezing Sunday mornings a bit dour.  Sometimes turning over and going to sleep again was very tempting.

Selling successfully online is not easy.  Anyone who says that it is probably does not do it.  Online selling is great, as we all know, but demands that we keep a focus on what we are doing and why.

There are 4 things that we need when we embark on a successful selling career online.

1.                  Honesty, only if we are honest, to ourselves and our customers, will we succeed.

2.                  Good products.  Sell tat and you will fail.  Always strive to sell better and better goods.  Not necessarily more expensive goods but better quality.

3.                  Tenacity.  Turn over on Sunday mornings and you can kiss your successful online business goodbye.

And, last but by no means least;

4.                  Vision.  More specifically, a vision of why you are selling online.  What do you want and why?  Take time to write down why you are selling online.  Be as specific as you can be.  Do you want to quit the day job?  Do you want to make £1,000 in 10 days?  Do you want an extra £500 a month?  All are possible but you need to know, understand and believe your real motivation.  If you do not know why you are doing something you will stop at the first obstacle.  If you do not have a target how do you know if you are getting there?

What the mind of man can conceive and believe it can achieve.

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They Want Your Money

I received an e-mail today.

It told me that my bad grammer could be  ‘costing me sales’  For just $97 I could correct this problem.

I would have believed the e-mail more if;

1.  He said ‘never, never’ rather than ‘never never’

2.  Spelt ‘Essientials’  ‘Essentails’.

3.  Used vs rather than Vs.

4. Spelt ‘leran’ rather than ‘learn’.

The moral is, do not take anything that is sent to you as the truth.  Look for the motive behind the e-mail.  If someone wants to sell something to you just how trustworthy are they?  Look for reviews of their product, what do others say?’ 


More than that I do not trust anyone who does does not me that courtesy of using a spell checker on their sales page.  They do not deserve my (our) business.

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