Archive for customer service

Amazon Vs eBay (1)

Over the next few days and weeks I will be comparing selling on Amazon and eBay.  I will be looking at the pros and cons of selling on both sites.

A lot of people have not considered selling on Amazon for a number of reasons.  Some people simply do not realise that individuals can sell on Amazon.  Others have heard stories of a bureaucratic morass enveloping Amazon, others that Amazon simply makes life for sellers too difficult.  Are either of these true?  I will try to cut my way through the chaff to bring you the wheat (I must be feeling quite poetic this morning :-) )

As you will know, if you have read some of the past posts, I have been selling books and CDs on Amazon for some time now and find it a worthwhile source of income.  I am not unique.

Many people dabble with Amazon.  If you look at the listings for text books you will see new sellers at the end of the scholastic year listing their old text books for unfeasibly low prices.  The trouble is they tend to talk up the condition of their books.  Often they do not mention the highlighted texts the inscriptions and annotations in the margins etc.  I have bought text books for 1p (plus £2.75 postage) and resold them but they have been far from perfect in spite of how they were described.  Once they have sold their text books these people then tend to disappear from Amazon.  However, as with selling on eBay, I believe that if you approach it properly and professionally selling on Amazon is a worthwhile proposition.

I hope that as I compare Amazon and eBay you will be able to make a judgement as to whether selling on Amazon is really for you.

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